FAQ
Get Quick Answers
Welcome to the FAQ hub. Here, you’ll find quick answers to the most frequently asked questions. If you ever get stuck or need further help, feel free to message @enexsl_alex or @enexsl_josh in the Discord.
For email support, contact us at [email protected].
General Questions
How do I get started?
This guide will walk you through everything you need, from setting up an account to accessing your tools and indicators.
Can I use ENEXSL if I’ve never traded futures before?
Yes, absolutely. ENEXSL tools are designed for all experience levels. If you're brand new to futures trading, we recommend:
Learning the basics of TradingView
Watching tutorials via our YouTube channel
Using our beginner-friendly indicators like Breakout Rider and Flow You can start with our Starter Plan and build up from there.
What market symbols and timeframes does ENEXSL work with?
ENEXSL tools are designed to work across most futures markets.
The Breakout Rider Strategy 2.0 is designed specifically for Renko charts. Learn how to use Renko charts here
Manual trading setups (like Methuselah) work on both candlesticks and Renko, across a wide variety of futures symbols including NQ, MNQ, ES, and more.
Is your strategy foolproof? Will I win every trade?
No, and no strategy in the world is. While ENEXSL tools are powerful and have delivered forward-tested profitable results, no indicator or strategy can win every trade. Proper risk management is essential.
Our tools give you an edge, but how you use them, your risk-to-reward setups, and how you manage drawdowns will all impact your results. Seasoned traders know the importance of discipline, and our tools are designed to support those principles.
Which plan do I need?
Pricing: Which Membership Should I Choose?
It depends on your trading goals. On the page above, we’ve outlined who each plan suits and what’s included in Starter, Core, and Premium.
I haven’t got access to the tools yet
Please:
Request your role in the #role-request channel on Discord.
Send your TradingView username to either @enexsl_alex or @enexsl_josh, or via email to [email protected]
We need this to grant access to your tools. You won’t be able to see anything until your TradingView account is connected.
Does ENEXSL's tools repaint?
No. ENEXSL indicators do not repaint. However, if you are:
Looking back at a chart later in the day, or
Using anything other than 1-second Renko, then TradingView may shift the visual backfill due to how they convert historical data (e.g. from 1-minute to 5-minute candles). Learn more about how Renko charts are calculated on TradingView here.
This does not affect your live chart, automation, or strategy performance. It’s purely a TradingView display limitation, not a repaint issue.
Account Questions
Are there any refunds?
No. We do not offer refunds under any circumstances. Once your trial has ended and your subscription has started, your billing is final.
We provide a 14-day free trial to test everything before any payments are taken. Please ensure you cancel before your trial ends if you do not wish to continue.
Is there a free trial?
Yes, we offer a 14-day free trial. You will gain full access to all our indicators and tools with no obligation to purchase once the trial ends. It’s the perfect way to explore ENEXSL risk-free.
How do I reactivate my account?
You can reactivate your account at any time via the membership management page.
What’s the difference between the plans?
Pricing: Which Membership Should I Choose?
We’ve made it easy to compare all three plans – Starter, Core, and Premium – and who they’re best suited for.
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